Privacy
Privacy Policy
This policy explains how Khorto, LLC (“Khorto,” “we,” “us,” or “our”) handles information when you use Cibava.
Information handled by Cibava
Information stored on your device
Your selected allergy profile, acknowledgment status, and saved assessment summaries are stored locally in secured app storage. Summaries may include a food name, result category, detected allergen names, barcode, and date. Cibava does not currently provide a Khorto account or cross-device profile synchronization.
Information processed when you request a feature
- Barcode lookup: the barcode is sent to Cibava’s service and a third-party product database to retrieve available product information.
- Photo extraction: a food-label or menu image you select is sent to Cibava’s service and its AI provider to extract visible text.
- AI-guided alternatives: relevant food text and detected allergen categories are sent to Cibava’s service and its AI provider to generate general substitute categories.
- Subscriptions: an anonymous app customer identifier and purchase status are processed by our subscription provider so we can confirm access to Cibava Plus.
Technical information
Our hosting and service providers may process IP addresses, request times, device or app information, diagnostic information, and security logs as necessary to deliver, secure, troubleshoot, and prevent abuse of the service.
How we use information
- Provide the feature you request and personalize screening to your selected profile.
- Verify Cibava Plus access and process subscription events.
- Maintain reliability, diagnose errors, prevent abuse, and secure the service.
- Respond to support, privacy, and legal requests.
We do not sell personal information, use allergy information for targeted advertising, or operate behavioral advertising in Cibava.
Service providers
Cibava currently relies on Render for application hosting, OpenAI for requested AI processing, RevenueCat for subscription management and entitlement verification, Apple or Google for app distribution and payments, and Open Food Facts for community-sourced barcode information. These providers process information under their own terms and privacy commitments. Product data may be incomplete or outdated.
Retention
Local profile and history information remains on your device until you reset it or remove the app. Cibava does not intentionally save uploaded photos or ingredient text in an application database. Operational logs, subscription records, purchase records, and provider security records may be retained according to provider settings, legal obligations, fraud-prevention needs, and contractual terms. We request non-storage for eligible AI responses, but providers may temporarily process or retain limited information for safety, security, or legal purposes.
Your choices and deletion
- Use Settings → Reset profile and local data in Cibava to delete the locally saved profile, acknowledgment, and assessment history.
- Manage or cancel subscriptions through your Apple App Store or Google Play account. Deleting local data does not cancel a subscription.
- Contact support@khortollc.com with a privacy request. Because Cibava currently has no Khorto account, we may have limited server-side information that can be matched to you.
Children
Cibava is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided information may contact us.
Security and international processing
We use reasonable administrative and technical safeguards, but no networked service can guarantee absolute security. Information may be processed in the United States and other locations where our providers operate.
Changes and contact
We may update this policy as Cibava changes. The effective date above identifies the current version. Material changes will be communicated as appropriate.
Khorto, LLC
support@khortollc.com